FAQ answers before wallet steps
Clear answers matter when your account path reaches a wallet screen. Our FAQ explains where to confirm your phone number, how to compare the payment receipt with the cashier status, and when to use a virtual account or bank transfer reference. If you are in Surabaya and move between mobile and browser access, the same account details remain in place. Read the
relevant answer first, then return to the cashier or lobby with the exact step you need.
- DANA
- OVO
- GoPay
- QRIS
- Bank transfer
